Front Desk Agent
The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guestsMain duties include:
Checks guests in upon arrival; Checks guests out upon departure; Processes all payments according to established hotel requirements; Makes room reservations over the phone; Provides information and services to guests and visitors; Assists with luggage; Delivers essential items to guest roomsWork shifts vary between the hours of 7am - 11pm every day of the year, including holidaysWe expect our associates to provide warm, friendly service with a genuine smile and pleasant attitudeOur goal is to make each guest feel like they are a welcomed friendWe look for team players who are willing to learn and who seek opportunities to growPrior customer service and hospitality experience is helpful, but not required.
Recommended Skills Curiosity Customer Service Friendliness Hospitality Estimated Salary: $20 to $28 per hour based on qualifications.
Checks guests in upon arrival; Checks guests out upon departure; Processes all payments according to established hotel requirements; Makes room reservations over the phone; Provides information and services to guests and visitors; Assists with luggage; Delivers essential items to guest roomsWork shifts vary between the hours of 7am - 11pm every day of the year, including holidaysWe expect our associates to provide warm, friendly service with a genuine smile and pleasant attitudeOur goal is to make each guest feel like they are a welcomed friendWe look for team players who are willing to learn and who seek opportunities to growPrior customer service and hospitality experience is helpful, but not required.
Recommended Skills Curiosity Customer Service Friendliness Hospitality Estimated Salary: $20 to $28 per hour based on qualifications.
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